Privacy Policy

Last Updated: June 28, 2026

Lead Continuity LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our communications, including SMS/text messages.

Please read this Privacy Policy carefully. By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms, please discontinue use of our website and services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when you fill out a contact form, sign up for our SMS program, request a consultation, or otherwise interact with us. This may include:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring URL
  • Device type and operating system

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To respond to your inquiries and fulfill your requests
  • To send you marketing and promotional communications (with your consent)
  • To send you service-related communications, including campaign reports and updates (with your consent)
  • To comply with legal obligations and protect our rights
  • To analyze website usage and improve user experience

3. SMS/Text Message Communications (A2P Compliance)

3.1 SMS Program Description

Lead Continuity LLC operates an Application-to-Person (A2P) SMS messaging program. By opting in with your consent, you may receive text messages from us related to:

  • Marketing messages: Special offers, service updates, promotional content, and marketing materials.
  • Non-marketing messages: Campaign performance reports, service updates, and client communications.

3.2 How to Opt In

You may opt in to receive SMS messages from Lead Continuity LLC by:

  • Checking the appropriate consent box on our website contact form
  • Providing verbal or written consent through other communication channels

All opt-in requests are timestamped and recorded in compliance with the Telephone Consumer Protection Act (TCPA) and applicable regulations. Your consent is voluntary and is not a condition of purchasing any goods or services.

3.3 Message Frequency

Message frequency varies. You may receive up to 4 messages per month depending on your opt-in selections.

3.4 Message and Data Rates

Message and data rates may apply. Your mobile carrier may charge you for receiving text messages. Lead Continuity LLC is not responsible for any charges incurred.

3.5 How to Opt Out

You may opt out of receiving SMS messages from Lead Continuity LLC at any time by:

Upon receiving your opt-out request, we will confirm your removal from the SMS program. You will receive a final confirmation message, after which no further messages will be sent.

3.6 Help Instructions

For assistance with our SMS program, reply HELP to any message from us, or contact us directly:

3.7 Carrier Information

Our SMS program is supported by most major mobile carriers, including but not limited to:

  • AT&T
  • Verizon
  • T-Mobile
  • Sprint
  • And most regional and MVNO carriers

Lead Continuity LLC is not responsible for any delays or failures in message delivery by your mobile carrier.

4. Data Sharing and Disclosure

Non-Sharing Clause: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls limiting data access to authorized personnel only
  • Secure data storage with reputable cloud service providers
  • Incident response procedures for potential data breaches

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to legal retention requirements.
  • Portability: Request a structured, machine-readable copy of your data.
  • Opt-Out: Withdraw your consent to receive marketing communications and/or SMS messages at any time.

To exercise any of these rights, please contact us at contact@lead-continuity.com. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party site you visit.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: